Title: | Vpliv dejavnikov kakovosti storitve na zvestobo kupcev : magistrska naloga |
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Authors: | ID Resinovič, Petra (Author) ID Janeš, Aleksander (Mentor) More about this mentor... |
Files: | Resinovic_Petra_20161221.pdf (1,39 MB) MD5: 91B34D52BD21465A2EC75C9BBEA792FE
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Language: | Slovenian |
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Work type: | Master's thesis |
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Typology: | 2.09 - Master's Thesis |
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Organization: | FM - Faculty of Management
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Keywords: | turizem, hotelirstvo, storitve, kakovost, management kakovosti, kupci, zvestoba |
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Place of publishing: | Koper |
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Place of performance: | Koper |
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Publisher: | [P. Resinovič] |
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Year of publishing: | 2016 |
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Year of performance: | 2016 |
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Number of pages: | XI, 95 str., [2] str. pril. |
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PID: | 20.500.12556/RUP-16450 |
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UDC: | 005.336.3(043.2) |
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COBISS.SI-ID: | 1538997700 |
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Publication date in RUP: | 06.06.2021 |
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Views: | 985 |
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Downloads: | 47 |
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