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RUP
FAMNIT - Faculty of Mathematics, Science and Information Technologies
FHŠ - Faculty of Humanities
FM - Faculty of Management
FTŠ Turistica - Turistica – College of Tourism Portorož
FVZ - Faculty of Health Sciences
IAM - Andrej Marušič Institute
PEF - Faculty of Education
UPR - University of Primorska
ZUP - University of Primorska Press
COBISS
University of Primorska, University Library - all departments
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Title:
Reševanje pritožb kupcev širokopotrošnih izdelkov : študija primera
Authors:
ID
Tišler, Anja
(Author)
ID
Faganel, Armand
(Mentor)
More about this mentor...
Files:
RAZ_Tisler_Anja_i2019.pdf
(1,08 MB)
MD5: F899072463DF48872C00148E63738250
Language:
Slovenian
Work type:
Final paper
Typology:
2.11 - Undergraduate Thesis
Organization:
FM - Faculty of Management
Keywords:
pritožbe
,
reklamacije
,
podjetja
,
potrošniki
,
zadovoljstvo
,
zvestoba
,
načini reševanja pritožb
Place of publishing:
Koper
Place of performance:
Koper
Publisher:
[A. Tišler]
Year of publishing:
2019
Year of performance:
2019
Number of pages:
VII, 47 str., [12] str. pril.
PID:
20.500.12556/RUP-16630
UDC:
336.484.5(043.2)
COBISS.SI-ID:
1541852612
Publication date in RUP:
07.06.2021
Views:
1507
Downloads:
32
Metadata:
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:
TIŠLER, Anja, 2019,
Reševanje pritožb kupcev širokopotrošnih izdelkov : študija primera
[online]. Bachelor’s thesis. Koper : A. Tišler. [Accessed 18 April 2025]. Retrieved from: https://repozitorij.upr.si/IzpisGradiva.php?lang=eng&id=16630
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Secondary language
Language:
English
Keywords:
complaints
,
companies
,
contentment
,
loyalty
,
satisfaction
,
ways of solving complaints
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