Title: | Management kakovosti storitev v izbrani bolnišnici : diplomska naloga |
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Authors: | ID Dobravc, Vita (Author) ID Markič, Mirko (Mentor) More about this mentor... |
Files: | RAZ_Dobravc_Vita_i2021.pdf (786,26 KB) MD5: F893DB1933205F6022F141EFCAEA9AEC
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Language: | Slovenian |
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Work type: | Bachelor thesis/paper |
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Typology: | 2.11 - Undergraduate Thesis |
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Organization: | FM - Faculty of Management
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Keywords: | kakovost storitev, management, pacienti, SERVQUAL, zaznavanje storitev, zdravstvena ustanova |
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Place of publishing: | Koper |
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Place of performance: | Koper |
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Publisher: | [V. Dobravc] |
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Year of publishing: | 2021 |
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Year of performance: | 2021 |
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Number of pages: | IX, 41 str., [9] str. pril. |
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PID: | 20.500.12556/RUP-16863 |
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UDC: | 005.336.3:614.21(043.2) |
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COBISS.SI-ID: | 76658691 |
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Publication date in RUP: | 16.09.2021 |
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Views: | 1708 |
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Downloads: | 134 |
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