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Title:Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Authors:ID Kukanja, Marko (Author)
ID Planinc, Tanja (Author)
Files:.pdf RAZ_Kukanja_Marko_i2019.pdf (3,64 MB)
MD5: 90A9586F5C34D69BB33CBD4A1DAA0AE5
 
Language:English
Work type:Unknown
Typology:1.01 - Original Scientific Article
Organization:ZUP - University of Primorska Press
Abstract:The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Keywords:restaurant industry, service quality, rural areas, Slovenian Istria
Year of publishing:2019
Number of pages:str. 147-159, 220-221
Numbering:Year 12, no. 2
PID:20.500.12556/RUP-17404 This link opens in a new window
UDC:338.488.2
ISSN on article:1855-3303
DOI:10.26493/2335-4194.12.147-159 This link opens in a new window
COBISS.SI-ID:1541955012 This link opens in a new window
Publication date in RUP:30.11.2021
Views:1325
Downloads:38
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Record is a part of a journal

Title:Academica turistica. tourism & innovation journal
Publisher:Turistica, Turistica, University of Primorska Press
ISSN:1855-3303
COBISS.SI-ID:237856768 This link opens in a new window

Secondary language

Language:Slovenian
Keywords:prehrambno gostinstvo, kvaliteta postrežbe, slovenska Istra, ruralna področja


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