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RUP
FAMNIT - Faculty of Mathematics, Science and Information Technologies
FHŠ - Faculty of Humanities
FM - Faculty of Management
FTŠ Turistica - Turistica – College of Tourism Portorož
FVZ - Faculty of Health Sciences
IAM - Andrej Marušič Institute
PEF - Faculty of Education
UPR - University of Primorska
ZUP - University of Primorska Press
COBISS
University of Primorska, University Library - all departments
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Title:
Service quality in restaurants operating in a rural area : the case of Slovenian Istria
Authors:
ID
Kukanja, Marko
(Author)
ID
Planinc, Tanja
(Author)
Files:
RAZ_Kukanja_Marko_i2019.pdf
(3,64 MB)
MD5: 90A9586F5C34D69BB33CBD4A1DAA0AE5
Language:
English
Work type:
Unknown
Typology:
1.01 - Original Scientific Article
Organization:
ZUP - University of Primorska Press
Abstract:
The purpose of this paper was to investigate service quality in restaurants operating in the rural area of Slovenian Istria. The dinerserv tool was used as a research instrument. The research sample consisted of 25 restaurant facilites and 250 valid questionnaires completed by domestic guests.
Keywords:
restaurant industry
,
service quality
,
rural areas
,
Slovenian Istria
Year of publishing:
2019
Number of pages:
str. 147-159, 220-221
Numbering:
Year 12, no. 2
PID:
20.500.12556/RUP-17404
UDC:
338.488.2
ISSN on article:
1855-3303
DOI:
10.26493/2335-4194.12.147-159
COBISS.SI-ID:
1541955012
Publication date in RUP:
30.11.2021
Views:
1325
Downloads:
38
Metadata:
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Record is a part of a journal
Title:
Academica turistica. tourism & innovation journal
Publisher:
Turistica, Turistica, University of Primorska Press
ISSN:
1855-3303
COBISS.SI-ID:
237856768
Secondary language
Language:
Slovenian
Keywords:
prehrambno gostinstvo
,
kvaliteta postrežbe
,
slovenska Istra
,
ruralna področja
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