Zadovoljstvo pacientov s kakovostjo storitev v izbrani zdravstveni ustanovi : magistrska naloga

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Title:	Zadovoljstvo pacientov s kakovostjo storitev v izbrani zdravstveni ustanovi : magistrska naloga
Authors:	ID Bezeg, Petra (Author) ID Markič, Mirko (Mentor) More about this mentor...
Files:	FM_Bezeg_Petra_2024.pdf (817,06 KB) MD5: 3FA8CF04B8FA8AC9CC7820D643D11CA0
Language:	Slovenian
Work type:	Master's thesis/paper
Typology:	2.09 - Master's Thesis
Organization:	FM - Faculty of Management
Keywords:	mangement kakovosti, model SERVQUAL
Place of publishing:	Koper
Place of performance:	Koper
Publisher:	P. Bezeg
Year of publishing:	2024
Year of performance:	2024
Number of pages:	1 spletni vir (1 datoteka PDF (IX, 55 str., [4] str. pril.))
PID:	20.500.12556/RUP-20398
UDC:	005.336.3:614.21(043.2)
COBISS.SI-ID:	200909827
Note:	Sistemske zahteve: Adobe Acrobat Reader
Publication date in RUP:	05.07.2024
Views:	338
Downloads:	35
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Language:	English
Keywords:	quality of service, quality management, SERVQUAL model, patient satisfaction, health institution

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