| Title: | How to prevent technological issues and maximise technologies acceptance by users before implementing large-scale pilots : pre-validation within the Horizon 2020 Pharaon project |
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| Authors: | ID Lesterpt, Isabelle (Author)
ID Rovini, Erika (Author)
ID Cavallo, Filippo (Author)
ID Erce Paoli, Mateja (Author)
ID Bueno-Delgado, Maria-Victoria (Author)
ID Melero Muñoz, Francisco José (Author)
ID Pitarma, Elisabete (Author)
ID Nijboer, Femke (Author)
ID Camacho, Mariana (Author)
ID Perandrés-Gòmez, Ana (Author) |
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| Files: |  RAZ_Lesterpt_Isabelle_2025.pdf (2,49 MB)
MD5: A053D95078231F4CE97A9525509D5258
 https://open-research-europe.ec.europa.eu/articles/5-102/v1
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| Language: | English |
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| Work type: | Article |
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| Typology: | 1.01 - Original Scientific Article |
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| Organization: | FAMNIT - Faculty of Mathematics, Science and Information Technologies
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| Abstract: | Background In the context of an ageing population, technological and digital solutions are increasingly emerging in the market to facilitate active and healthy ageing. However, several factors can hinder the acceptance of the solutions by the users. Indeed, during the development of digital solutions, future users are generally involved only when a Large-Scale Pilot is set up. It implies around 1 year and more than 100 people involved and it costs money. Moreover, if technical problems appear during the using of the solutions, the acceptance of it is sub-optimal or even degraded. Methods This paper presents the pre-validation approach developed and executed within the Pharaon European project to pre-evaluate digital solutions before to put in place the planned Large-Scale Pilots (LSP). 1 This pre-validation was defined as a Small-Scale Pilot involving a minimum of 5 users per type (e.g. older adults, caregivers, health professional) during a short period of time (2-hour sessions with users). The process was composed of different steps: 1/ pre-validation of individual technologies; 2/ pre-validation of technologies integration in each pilot platform; 3/ pre-validation of new technologies coming from the Pharaon Open Call. Moreover, 2 types of pre-validation were conducted at the same time: 1/ technological; 2/ willingness to use the digital solutions. A common protocol was delivered to all pilot sites, 2 questionnaires were used for collecting quantitative and qualitative results and the open platform Gitlab was used to report the technical issues. Results The pre-validation was conducted over 6 months in 6 pilot sites with more than 200 users and allowed to highlight 109 technical issues and mixed results concerning the acceptance of using technologies. The qualitative part of the results allowed to notice the needed improvements before setting up the LSP. |
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| Keywords: | methodology, pre-validation, technologies users’ acceptance, pilots, older adults, active ageing, health |
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| Publication version: | Version of Record |
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| Year of publishing: | 2025 |
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| Number of pages: | str. 1-19 |
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| Numbering: | Vol. 5, [article no.] 102 |
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| PID: | 20.500.12556/RUP-22631  |
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| UDC: | 004 |
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| ISSN on article: | 2732-5121 |
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| DOI: | 10.12688/openreseurope.19002.1 |
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| COBISS.SI-ID: | 267505923 |
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| Publication date in RUP: | 05.02.2026 |
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| Views: | 57 |
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| Downloads: | 2 |
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