Title: | Vloga uporabnikov pri razvoju in načrtovanju kakovosti storitev v splošni knjižnici |
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Authors: | ID Podbrežnik, Igor (Author) ID Bojnec, Štefan (Mentor) More about this mentor... |
Files: | http://www.ediplome.fm-kp.si/Podbreznik_Igor_20130607.pdf
Podbreznik_Igor_20130607.pdf (2,65 MB) MD5: 73B5D8AAAC99686855C9600C4C772690
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Language: | Slovenian |
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Work type: | Master's thesis |
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Typology: | 2.09 - Master's Thesis |
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Organization: | FM - Faculty of Management
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Keywords: | splošne knjižnice, delovanje, uspešnost, uporabniki, zadovoljstvo, zvestoba, storitve, kakovost |
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Place of publishing: | Koper |
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Publisher: | [I. Podbrežnik] |
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Year of publishing: | 2013 |
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Number of pages: | X, 101 str. + pril. |
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PID: | 20.500.12556/RUP-2860 |
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UDC: | 027.022:005.336.3(043.2) |
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COBISS.SI-ID: | 4737751 |
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Publication date in RUP: | 15.10.2013 |
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Views: | 2785 |
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Downloads: | 98 |
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