Title: | Kakovost zavarovalnih storitev kot podlaga za zadovoljstvo odjemalcev |
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Authors: | ID Kus, Mojca (Author) ID Markič, Mirko (Mentor) More about this mentor... |
Files: | http://www.ediplome.fm-kp.si/Kus_Mojca_20071109.pdf
Kus_Mojca_20071109.pdf (679,19 KB) MD5: FA564431CE9356306F908E9686A36075
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Language: | Slovenian |
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Work type: | Undergraduate thesis |
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Typology: | 2.11 - Undergraduate Thesis |
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Organization: | FM - Faculty of Management
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Keywords: | anketa, kakovost, management, odjemalec, pričakovanje, storitev, zadovoljstvo, zavarovalnica, diplomska dela |
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Place of publishing: | Koper |
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Publisher: | [M. Kus] |
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Year of publishing: | 2007 |
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Number of pages: | VII, 51 str. + pril. |
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PID: | 20.500.12556/RUP-3794 |
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UDC: | 338.012:005.6(043.2) |
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COBISS.SI-ID: | 2397911 |
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Publication date in RUP: | 15.10.2013 |
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Views: | 2817 |
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Downloads: | 100 |
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