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Title:Voditeljstvo in uvajanje modela odličnosti EFQM v slovenskem visokem šolstvu
Authors:Pungeršek, Maja (Author)
Maletič, Matjaž (Author)
Suklan, Jana (Author)
Meško, Maja (Author)
Files:URL http://www.fos.unm.si/media/pdf/RUO/2015%204/4.pdf
 
Language:Slovenian
Work type:Scientific work
Tipology:1.01 - Original Scientific Article
Organization:FM - Faculty of Management
Abstract:Raziskovalno vprašanje (RV): Kakšno je udejstvovanje voditeljev pri dejavnikih voditeljstva v slovenskem visokem šolstvu (VŠ) in kakšna je možnost vpeljave modela EFQM v celotno slovensko VŠ? Namen: Namen prispevka je proučiti udejstvovanje voditeljev pri dejavnikih voditeljstva v slovenskem VŠ in uvajanje modela EFQM v slovensko VŠ ter nakazati možne usmeritve za izboljšanje stanja. Metoda: Prispevek temelji na teoretičnem in empiričnem delu. Teoretični del zajema analizo in kritično presojo obravnavanega koncepta kakovosti in voditeljstva. Empirični del temelji na kvalitativni raziskavi. Za pridobivanje podatkov je bil uporabljen spletni intervju. Raziskava je bila izvedena z voditelji visokošolskih zavodov (VZ) v slovenskem javnem in zasebnem VŠ. Rezultati: Ključna ugotovitev, ki izhaja iz raziskave se navezuje na nerazumevanje koristi, ki jih model poslovne odličnosti in ustrezno voditeljstvo prinese visokošolskemu zavodu (VZ). Ugotovitve kažejo, da slovenski visokošolski prostor še ni pripravljen za učinkovito izvajanje modela EFQM. Organizacija: Rezultati raziskave ponujajo vodstvu VZ koristno informacijo o tem, na kaj morajo biti pozorni za prehod slovenskega VŠ iz obstoječih sistemov kakovosti na model EFQM. Družba: Raziskava prikazuje zavedanja in spremembe, ki so po mnenju voditeljev slovenskih VŠ potrebne za vpeljavo sprememb na področju voditeljstva v slovenskem VŠ in posledično za vpeljavo modela EFQM v celotno slovensko VŠ, kar bi lahko prispevalo k celovitemu dvigu zavesti in kakovosti v celotnem slovenskem VŠ. Originalnost: Raziskava izvirno in celovito prikazuje in pojasnjuje voditeljstvo VZ in kakovost, odličnost ter ugled slovenskega VŠ, prav tako pa dopolnjuje dosedanje ugotovitve na obravnavanem področju. Omejitve/nadaljnje raziskovanje: Raziskava je omejena na spoznanja o trenutnem stanju voditeljstva v slovenskem VŠ in predstavlja osebna mnenja in poglobljene vpoglede sodelujočih v raziskavi. Prav tako pa raziskava predstavlja izhodišče za nadaljnja raziskovanja, na primer raziskovanje mnenj zunanjih udeležencev VŠ.
Keywords:CAF, EFQM, intervju, kakovost, menedžment
Year of publishing:2015
Number of pages:str. 155-170, 170
Numbering:št. 4, Let. 4
ISSN:2232-5204
UDC:005.6
COBISS_ID:7498515 Link is opened in a new window
Views:2166
Downloads:84
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Secondary language

Language:English
Title:Leadership and implementation of the EFQM excellence model in Slovenian higher education
Abstract:Research Question (RQ): To what extent are leaders engaged in the deployment of the leadership principles in Slovenian higher education and what are the possibilities to implement the EFQM business excellence model in the entire Slovenian higher education sector? Purpose: The purpose of this paper is to examine the leaders' engagement in different leadership actions in Slovenian higher education, to examine the implementation of the EFQM model of excellence in Slovenian higher education and indicate possible directions for improvement. Method: This paper has a theoretical and empirical part. The theoretical part includes analysis and critical assessment of the concept of quality management and leadership. The empirical part is based on qualitative research. For data acquisition, we used the online interview and the online survey questionnaire. The survey was conducted with the leaders working in the Slovenian public and private spheres of higher education organisations. Results: The findings of this paper reveal that that Slovenian higher education sector is not aware of the benefits that the EFQM business excellence model can bring. As such, several obstacles can be outlined regarding the successful implementation of the EFQM model. Organization: The results of the research provide useful information for the leaders of higher education organizations about what they should pay attention to when transiting from existing quality systems to the EFQM model of excellence. Society: The research presents awareness and changes, which are, according to the opinion leaders of Slovenian higher education, necessary for the implementation of changes in the leadership in Slovenian higher education and, consequently, for the implementation of the EFQM model of excellence in the entire Slovenian higher education sphere. This could contribute to the overall increase in awareness and the quality of the entire Slovenian higher education system. Originality: In an original and comprehensive way, the research presents and explains higher education leadership and explains quality, excellence and reputation of Slovenian higher education, and also complements the previous findings in this area. Limitations/Future Research: The research is limited to the current state of knowledge of leadership in Slovenian higher education and represents personal opinions and in-depth insights of participants in the research. The research represents a good starting point for further research, for example, the exploration of the opinions of external stakeholders (e.g. students).
Keywords:CAF, EFQM, interview, quality, higher education, management, governance, leadership, excellence

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